Airport transfers that hold up when the schedule doesn't.
Your flight moves. Your pickup moves with it.
When you book a pickup at YYC, you can add the flight you're arriving on. From that point PrimeKar is watching it. Land forty minutes behind schedule and that's already accounted for. Land early, and the same. Nobody needs a phone call from the baggage carousel explaining what happened.
This is the part most people don't think about until it goes wrong. That's the reason a scheduled pickup beats hoping something is available when you walk out.
This applies to flights arriving into Calgary. For a ride to the airport, you choose the pickup time yourself when you book.
From the gate to the car.
There is no rush built into this. Customs takes what it takes, and bags arrive when they arrive.
You get 45 minutes, free
The complimentary window starts when your flight actually lands. Whether you reach the car at minute five or minute forty-four, there's no waiting charge.
Collect your bags
No need to message ahead while you do it. PrimeKar already has your landing time.
Call or message your driver
Both work, both directions, inside the app. This is how you and the driver agree exactly where to meet.
Meet at the arrivals door you agreed on
Pickup is curbside at arrivals. Your driver confirms which door with you once you're through. It depends on the terminal and how the airport is running that day.
Your driver takes the bags
They'll help load and get you settled before you go anywhere.
Your ride begins
Once you're settled in, the driver starts the trip.
The 4 a.m. problem.
Early flights are where transportation usually gets unreliable. PrimeKar runs at every hour, so a 4 a.m. pickup is a normal booking, not a favour.
It's scheduled, though, not summoned. You choose the pickup time when you book, and the app requires about two hours' lead time. Sort it out the night before and there's nothing left to arrange while you're standing outside in the dark with a suitcase.
PrimeKar is pre-scheduled transportation rather than a rideshare. Rides are arranged ahead, not requested on the spot.
Two classes. Pick by luggage, not just seats.
Most people choose by passenger count and get caught out by bags. Airport trips carry more than a normal ride does, so it's worth checking both.
PrimeKar Executive
Up to 4 passengers. Comfortable for up to 3 large checked suitcases.
PrimeKar Elite XL
Up to 6 passengers. Comfortable for up to 4 large checked suitcases.
Two ways to arrange it.
In the app
The direct route. Enter your trip, add your flight number if you're arriving, see the pricing, and confirm. Available on the App Store and Google Play.
Ask us to arrange it
If you'd rather not use an app, or you want to talk it through first, contact us by form, phone or email. We'll go over the details, tell you the fare, and once you're happy with it we'll send a payment link by text. The ride is confirmed once that's paid.
Questions people actually ask.
- What happens if my flight is delayed?
- If you've added the flight you're arriving on, PrimeKar tracks it and your pickup adjusts to when you actually land. There's no charge for the delay itself, and your complimentary waiting window starts at your real landing time rather than the scheduled one.
- What if I land early?
- Handled the same way. PrimeKar sees the updated arrival and your pickup moves with it. Arriving ahead of schedule is no different from arriving behind it.
- How long will my driver wait?
- 45 minutes from landing, free. If you need longer and you're in touch through the app, your driver can keep waiting, with additional time charged by the minute. If we can't reach you at all for 90 minutes after landing, the ride is recorded as a no-show and the full fare applies.
- Where do I meet my driver?
- Curbside at an arrivals door. Once you're through with your bags, you and your driver agree the exact door between you by call or message in the app. It varies with the terminal and how the airport is running that day. PrimeKar uses coordinated curbside pickup rather than an indoor name-sign meeting.
- Do you track my flight when I'm flying out?
- No. Flight tracking is for arrivals into Calgary. For a ride to the airport you set the pickup time yourself when you book, based on when you want to be there.
- Can you pick me up for a very early flight?
- Yes. Rides run at any hour, every day. Book it ahead like any other trip. The app requires about two hours' lead time, and earlier is better for peace of mind.
- Can I book without the app?
- Yes. Contact us by form, phone or email and we'll arrange it for you. You'll hear the fare first, approve it, then pay by a link we send by text. You never need to install the app for the ride to go ahead.
Book the ride. Then stop thinking about it.
That's the whole point of arranging airport transportation in advance.