Get In Touch
Tell us what you need.
Booking help, a corporate account, or something about a ride that's already arranged. This page points you at the fastest route for each.
About PrimeKar
PrimeKar is a private driver service based in Calgary, built around trips that have to go right. Every trip is scheduled in advance with a licensed, insured professional driver — not summoned on demand. Landing at YYC, your inbound flight is tracked against its actual arrival time, not the posted schedule, so a delay doesn't leave you stranded.
We cover Calgary and Calgary International Airport (YYC), the drive into the mountains — Banff, Lake Louise, Canmore, Jasper, and Kananaskis — and routes further out to Drumheller, Lethbridge, and Edmonton. If you'd rather not navigate winter roads into the Rockies yourself, that's exactly the trip we're built for.
Business travellers and corporate accounts needing reliable, duty-of-care transportation. Wedding parties and event groups who need everyone moving together, on schedule. Families and travellers who'd rather arrive relaxed than drive themselves through an unfamiliar city or mountain pass.
Book directly in the app, call the number above anytime — we're answered 24 hours a day — or send us your trip details below and we'll arrange it for you.
What are you getting in touch about?
I want to book a ride
The app is the direct route. Enter your trip, review the pricing, and confirm. It normally needs about two hours' lead time.
I'd like PrimeKar to arrange it for me
Use the form below, or call or email. We'll go through the details with you and arrange it.
I'm asking about a corporate account
Corporate accounts are set up with a person. We respond to corporate inquiries within 24 hours.
Something urgent, or a ride happening now
Call. The phone is answered 24 hours a day, every day, and it's the fastest route for anything urgent. If you're already on a ride, you can also call or message your driver directly in the app.
I'm interested in driving with PrimeKar
Learn about driving with PrimeKar and send us your information.
Contact Info
Talk to us directly.
- Phone
- +1-403-370-9700answered 24 hours a day
- support@primekar.com
- Mailing address
- PO Box 47022, Calgary RPO Creekside, AB T3P 0B9
- Service Area
- Calgary, Calgary International Airport (YYC), Banff, Lake Louise, Canmore
- Trips from Calgary to
- Jasper, Kananaskis, Radium Hot Springs, Golden, Edmonton, Lethbridge, Drumheller
- Find Us
- 5.0★ on Google (16 reviews)
Prefer to book yourself?
The app is the primary way to book. Enter your trip, review the pricing, and confirm. It normally requires about two hours' lead time. Need something at shorter notice? Call us; depending on availability, we may sometimes be able to arrange something sooner.
Ask us to arrange a ride.
Tell us what you need and we'll take it from there. Here's exactly what happens next:
- 1. You send us the details: where, when, how many of you, and anything that affects the vehicle.
- 2. We arrange the trip and tell you the fare.
- 3. You approve it.
- 4. We send a payment link by text, email, or WhatsApp, whichever works best for you.
- 5. Once that's paid, the ride is confirmed.