Get In Touch
Tell us what you need.
Booking help, a corporate account, or something about a ride that's already arranged. This page points you at the fastest route for each.
What are you getting in touch about?
I want to book a ride
The app is the direct route. Enter your trip, review the pricing, and confirm. It normally needs about two hours' lead time.
I'd like PrimeKar to arrange it for me
Use the form below, or call or email. We'll go through the details with you and arrange it.
I'm asking about a corporate account
Corporate accounts are set up with a person. We respond to corporate inquiries within 24 hours.
Something urgent, or a ride happening now
Call. The phone is answered 24 hours a day, every day, and it's the fastest route for anything urgent. If you're already on a ride, you can also call or message your driver directly in the app.
I'm interested in driving with PrimeKar
Learn about driving with PrimeKar and send us your information.
Contact Info
Talk to us directly.
- Phone
- +1-403-370-9700answered 24 hours a day
- support@primekar.com
- Service Area
- Calgary, Calgary International Airport (YYC), Banff, Lake Louise, Canmore, Jasper
Prefer to book yourself?
The app is the primary way to book. Enter your trip, review the pricing, and confirm. It normally requires about two hours' lead time. Need something at shorter notice? Call us; depending on availability, we may sometimes be able to arrange something sooner.
Ask us to arrange a ride.
Tell us what you need and we'll take it from there. Here's exactly what happens next:
- 1. You send us the details: where, when, how many of you, and anything that affects the vehicle.
- 2. We arrange the trip and tell you the fare.
- 3. You approve it.
- 4. We send a payment link by text.
- 5. Once that's paid, the ride is confirmed.